Policies (Yawn!)
SHIPPING
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International rates apply
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In the case that you’ve purchased custom artwork, we ask that you allow an average of 7-9 weeks, assuming prompt communication on your end. If you’ve ordered multiple custom pieces, additional time may be needed and will be discussed at time of purchase.
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Keep in mind that all of the above are delivery estimates, and you may receive item(s) sooner or later depending on your location.
REFUNDS & RETURNS
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Before beginning a custom painting I require a 40% non-refundable deposit, this covers initial materials, time costs and secures your painting on my commission waiting list
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I cannot refund or exchange completed custom work, but if a problem arises, I ask that you email me within 15 days of receiving your order. I am willing to work with you to ensure you love your art.
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If you have ordered a custom painting and want to make significant changes to the design after payment has been submitted, I reserve the right to charge you for any work completed, both in terms of labor and materials.
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If I have made a mistake with your order, please contact me and I will do my best to remedy the situation.
HAVE A QUESTION?
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If at any time you have a question about your order, or the ordering process, I want to help. You can contact me HERE